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The buy online, pick up in store (BOPIS) feature is generally used only by large merchants who have physical stores where products are stocked and buyers can pick them up at the store.

When you are successful at listing an item with the In-Store Pickup feature enabled, prospective buyers within a reasonable distance (25 miles or so) from one of your stores that has stock available will see the "Available for In-Store Pickup" option on the listing, along with information about the closest store that has the item.

Requirements and restrictions

  • At this time, the In-Store Pickup feature is generally only available to large retail merchants, and can only be applied to multiple-quantity, fixed-price listings.
  • The 'In-Store Pickup' feature is only available on the eBay US site. An equivalent feature, 'Click and Collect' is available on the eBay-UK, eBay-AU, and eBay-DE sites.

Before using this feature, you must:

  • In the US, be eligible for the In-Store Pickup feature to list an item that is eligible for In-Store Pickup
  • In the UK, Australia, and Germany, be eligible for the Click and Collect feature to list an item that is eligible for Click and Collect
  • Have inventory for the product at one or more physical stores tied to your seller account
  • Include your seller-defined SKU for the product(s) in each listing.
    • In a single-variation listing, enter the SKU value in the Item.SKU field.
    • In a multiple-variation listing, enter the SKU value(s) in the Item.Variations.Variation.SKU field(s).
  • Set an immediate payment requirement on the item.